Overview

Gloucestershire EHCP Service is pleased to offer an exciting opportunity for two Lead Case Coordinators to join either the Resolution Team or the Review team. As a Lead Case Coordinator, you will play a pivotal role in overseeing casework activity, providing guidance to colleagues, and ensuring a consistent, high-quality approach to resolution work, in line with statutory requirements and organisational standards.

Responsibilities

• Lead the coordination and oversight of complex or high‑priority cases across the Resolution Team, Review Team, and the wider EHCP service.
• Provide day‑to‑day support, advice, and supervision to Case Coordinators.
• Monitor workflows and caseloads to ensure timely and effective case progression, including the management of appeal deadlines and mediations.
• Ensure compliance with relevant legislation, policy, and service standards such as the SEND Code of Practice.
• Act as a po...