Job Description
Insight Global is looking for an eCommerce Investigations Analyst to sit remotely. You will monitor eCommerce traffic using fraud detection tools such as Signifyd and the order management system IBM Sterling. You’ll identify fraud patterns and manage false positives by applying white-listing where appropriate. Additionally, you will respond to customer service requests related to online order declines and investigate potential fraudulent returns for eCommerce purchases.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, di...