E-Commerce Executive (WEST)

Company

SMART FORTE CONSULTING LLP

Location

singapore, singapore

Type

Full-time

            Responsibilities  Plan and execute campaigns, product launches on brand website and marketplaces to achieve target, profitability and brand exposure 
Work closely with digital marketing team on implementation 
Establish and maintain strong relationships with marketplaces, logistic providers and other service providers that support the online business 
Assist in strategizing negotiation efforts with partners 
Review partner performance periodically and provide recommendations for performance improvement 
Maintain and ensure that content, including both product description and images, is up-to-date 
Ensure smooth daily operations in all aspects of the E-commerce business, from listing to inventory, order, payment, fulfilment and returns/exchanges 
Maintain high standards of customer service for online customers 
Respond to customer inquiries, resolve issues promptly, and elevate when necessary 
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E-Commerce Executive (WEST)

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