Duty Manager Vacancy - Hospitality

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.



Role Objective:

Our client, a hotel, is seeking a proactive, confident, and guest-focused Duty Manager to oversee day-to-day hotel operations and ensure exceptional guest satisfaction at all times. The successful candidate will act as the key decision-maker on duty, coordinating departments, resolving guest issues, and ensuring smooth hotel operations in the absence of senior management.



Core Duties and Responsibilities

• Oversee daily hotel operations to ensure smooth, efficient, and high-quality service delivery across all departments.

• Act as the first point of escalation for gue...