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Duty Manager

Company

LGH Hotels Management

Location

London, England

Type

Full-time

Are you passionate about delivering exceptional guest experiences in a vibrant, luxury setting? We’re looking for a dynamic and hands-on Duty Manager to join our leadership team at our 5-star lifestyle hotel.

About the Role
As Duty Manager, you’ll be the face of the hotel during your shift—ensuring seamless operations, supporting all departments, and creating memorable moments for our guests. You’ll lead by example, resolve issues with confidence, and uphold the highest standards of service and hospitality.


Key Responsibilities

  • Act as the senior manager on duty, overseeing daily hotel operations

  • Lead and support front-of-house teams to deliver exceptional guest service

  • Handle guest feedback and resolve issues promptly and professionally

  • Ensure health & safety, security, and brand standards are maintained

  • Collaborate with department heads to ensure smooth handovers and communication

  • ...
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