Description: Support clients via digital channels for a leading road infrastructure company in Portugal
Join a leading Portuguese company specializing in road infrastructure management with over 25 years of experience. Experts in operation, maintenance, toll collection, and asset management. Recognized for innovation, operational efficiency, and international expansion.
- Assist customers via digital channels, helping with toll payments, service inquiries, or billing issues.
- Clarify customer doubts and ensure accurate information regarding Ascendi’s services.
- Handle requests from external entities (police, legal authorities, etc.) with professionalism.
- Record customer interactions in the system to ensure proper documentation.
- Perform billing, revenue collection, and reconciliation when necessary.
Requirements: - You are fluent in Dutch (spoken and writ...