Job description Be available to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Possess the visual inspection and fine motor skills to safely perform hardware repairs. Have experience troubleshooting hardware and software issues in a customer service environment. Preferred Qualifications You can: Demonstrate technical expertise of Apple products and services, including repairing devices. Analyse problems and follow troubleshooting steps to identify the root cause of a technical issue. Navigate customer service issues with care and strong interpersonal skills. Apply an action-oriented mindset and sense of motivation to do what s best for the customer and Apple, often anticipating and adjusting for problems and roadblocks. Work in a fast-paced environmen...