Position Overview

The Document Specialist is responsible for providing firm-wide document production support at an advanced to expert level using Microsoft Office products, department-specific software, and other tools to complete work requests, such as revisions, comparisons, formatting, proofing, document conversions, troubleshooting, and document stabilization.

Key Accountabilities

• Manage and respond to document production requests, communicating expectations to complete the work in an efficient, accurate and timely manner, this includes managing requests with restricted access.
• Provide document processing services for requests received via the request management service that may take the form of email instructions, markups, notes, digital dictation, or voicemail; proofread and a quality‑check of the work for appropriate formatting, spelling, and clarity (excluding legal language).
• Create or edit var...