Works under direct supervision on routine tasks as per established procedures.
Works with other team members and/or end-users to troubleshoot basic problems.
Effectively contributes to team goals.
Participates in the development of basic solutions.
Coordinates with Project Managers and IT/Records Management on the proper methods of protection for project records and makes recommendations on media, rotation, procedures, etc.
Understands project needs and determines proper resources for projects.
Evaluates external tools and resources.
Prepares statistical reports on usage and efficiency of projects.
Proactively identifies opportunities for improvement and cost savings.
Analyzes and selects information services.
Answers correspondence on special reference subjects.