District Technology Support Manager - Software Support Center

Location:
New Bremen, OH, US, 45869

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

**DTSM**

This position will sit in New Bremen, OH.

Responsibilities:

+ Subject matter expert for current and future InfoLink products and offerings.
+ Support the dealer/branch and customer network on these offerings.
+ Set up and coordinate module association with InfoLink Project Management.
+ Answer technical questions during sales calls, conduct go-lives, train customers on the product, perform advanced troubleshooting in the field and over the phone/via web meetings.