Job Title:

Distribution Agent

Department:

Distribution

Reports To:

Distribution Supervisor (via Distribution Lead Agents)

Job Purpose:

To ensure the accurate and timely movement of freight and information while delivering exceptional customer service and supporting the departments operational strategy at the district level.

Key Responsibilities:

• Process and enter customer orders and distribution accounts daily.
• Prepare operational reports shipping documents and customer paperwork accurately and on time.
• Perform data entry for receiving shipping order allocation and inventory management.
• Trace shipments and proactively update customers on order status.
• Ensure accurate and timely billing of clients and vendors.
• Maintain damage records backorder logs and inventory records.
• Coordinate with warehouse staff to support smooth receiving and s...