Job Description

The Dispute Management Specialist (AR) reports to the Receivables Team Lead, acting as the primary driver for resolving financial discrepancies that impede cash flow. This role provides expert-level execution and strategic oversight to minimize the volume and aging of open disputes. You will act as a subject matter expert, interpreting complex billing issues and enforcing approval authorities while proactively identifying trends to mitigate future risks.
The specialist is responsible for cultivating strategic relationships with customers and internal stakeholders (Finance Managers, Sales, Supply Chain, etc.) to resolve bottlenecks and ensure rigorous compliance with legal and statutory requirements, minimizing financial leakage.

Key Responsibilities
The Dispute Management Specialist will: