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Dispatch Supervisor-Maynila

Company

Cainiao

Location

Taguig, Metro Manila

Type

Full-time

Key Responsibilities

  • Capacity Planning & Optimization: Manage daily dispatch for inbound/outbound warehouse vehicles. Coordinate resources between internal fleets and Third-Party Logistics (3PL) providers to maximize vehicle load factors and turnover efficiency.

  • SLA & Timeline Management: Monitor key milestones for line-haul transportation and last-mile delivery. Develop contingency plans for peak seasons or promotions to ensure Service Level Agreement (SLA) compliance.

  • Exception Handling: Respond rapidly to unexpected transit issues (e.g., vehicle breakdowns, traffic congestion, cargo damage). Coordinate internal and external resources to resolve issues and minimize business impact.

  • Cost Control: Audit transportation invoices. Analyze data on fuel consumption, tolls, and outsourcing fees. Reduce average logistics costs per order through route optimization an...

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