Review and verify the claims documentation, including medical records, claim forms, and supporting paperwork are aligned with the applicable and appropriate claim
Input claim information accurately into the claims management system, ensuring all details are captured for proper claims processing
Assess the completeness of the claim files against policy requirements
Ensure compliance with all relevant laws, policies, and regulations concerning disability claims and sensitive personal information
Provide administrative support with documents as required by the claims department
Key strengths for this role:
With good to excellent English communication skills
At least HS Graduate (old or new curriculum)
At least 1 year experience handling voice customer service Disability Claims OR Life Insurance Intake