Provide strategic leadership and direction for Terminal Operations to optimize efficiency, operational performance, and continuous improvement.
Oversee daily terminal operations, facilities services, guest experience, and baggage services to ensure safe, reliable, and high-quality service delivery.
Develop and implement divisional strategies, business plans, and performance objectives aligned with organizational goals.
Lead, coach, and develop a team of senior leaders, fostering a high‑performing, accountable, and inclusive culture.
Ensure compliance with all applicable federal, provincial, and municipal regulations, safety standards, and security requirements.
Provide financial oversight, including development and management of operating budgets, capital planning, and cost optimization initiatives.
Build and maintain effective relationships with int...