Lead, coach, and develop the Product Delivery and Design organization, including Product Owners, Technical Business Analysts, and Product Designers
Own and maintain an effective handoff and refinement process from Product Discovery, ensuring feature requests are clearly understood, prioritized, and ready for delivery execution
Spearhead process definition and operational excellence for the Design and Refinement phases of the SDLC, enabling consistent, high-quality delivery outcomes
Partner closely with Engineering and Delivery leadership to ensure scope, solution definitions, and sequencing align with technical feasibility, capacity, and release delivery commitments
Maintain strong expertise in Coates’ product and solution capabilities, serving as a trusted internal and client-facing leader throughout delivery execution
Develop an understanding of the client’s technol...