Director of Operations - AVS

About the Role

Own the number, no exceptions. As Director of Operations – Telco Sales, you are accountable for exceeding KPIs, revenue targets, and operational performance across multiple programs. This role requires a proven leader who delivers results, drives accountability, and builds high-performing teams. You will act with urgency, use data to drive decisions, and quickly implement recovery plans when performance falls short.

What You'll Drive

Accountability-Driven Leadership Lead multiple telco sales programs with a singular focus: exceed targets daily, weekly, and monthly. Translate business goals into executable plans that drive revenue, conversion, productivity, and quality. Monitor performance in real time, identify gaps quickly, and implement corrective actions without delay. Partner with Workforce Management to optimize staffing and maximize sales performance. Establish a disciplined operating c...