Pioneering opportunity at Saputo as Director of FinOps and Global IT Services. Spearhead IT service delivery, financial governance, and strategic partnerships in a dynamic global environment.
This role reports to the Senior Vice President and is crucial for optimizing SAPUTO's IT service delivery and financial operations. You will lead comprehensive governance across ITSM practices while ensuring cost efficiency through FinOps initiatives. The Director will also act as the primary executive contact for significant incidents, maintaining service stability across North America.
Key Responsibilities:
• Drive global IT service delivery outcomes
• Oversee financial governance for IT assets and services
• Implement and manage service desk and end-user support
• Lead strategy for ITSM continuous improvement
• Provide executive reporting on service performance and risks
Requirements:
• Bachelor’s degree in business or IT
• 12+ years in IT operations and service de...