The Director, McKesson Total Care Solutions (MTCS) Operations is responsible for leading and overseeing the execution of MTCS service delivery across both field-based and remote teams. This includes direct accountability for pharmacy and dispensary operations embedded within customer clinics, as well as coordination with centralized support and administrative functions.

This role ensures consistent, high-quality service delivery aligned with McKesson standards and customer expectations through strong operational governance, performance management, and continuous process improvement. The Director partners cross-functionally with Medically Integrated Dispensing (MID), MTCS leadership, Information Technology (IT), and customer stakeholders to drive operational efficiency, compliance, and scalability.

The position requires a PharmD (or equivalent clinical credential) and deep expertise in pharmacy operations, specialty pharmacy, and medically integrated dispensing models.