Be at the forefront of IT service management as the Director of Global Service Delivery & FinOps with Saputo. Ensure service excellence and financial accountability worldwide.
As a pivotal role at Saputo, you will report to the Senior Vice President of Global Services & Regional Support. Your expertise in IT operations will facilitate cost-effective service delivery and exemplary support across North American sites. Embrace the challenge of overseeing a 12+ year legacy in IT leadership while optimizing operational budgets and vendor relationships.
Key Responsibilities:
• Lead global IT service delivery processes and standards
• Establish performance monitoring for transparency
• Escalate major incidents to ensure resolutions
• Collaborate with teams for effective operational transitions
• Direct governance over financial operations in IT
Requirements:
• Bachelor’s degree in relevant discipline
• Over 12 years in IT Operations and Service Delivery
• Hist...