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• Ensuring day to day technology deskside support is completed with a high level of efficiency and professionalism for the Bank’s senior leadership and Tangerine employees. This includes executive and board meetings, leveraging the Bank’s formal incident management processes

• Supporting Scotiabank Executives and tangerine employees with the adoption of mobility, collaboration and productivity tools, through education and training on the benefits of technology and its application within the organization

• Improving the overall awareness and usage of technology applications across the Bank by understanding Executive use cases and adapting technology capabilities to fulfill expectations

• Ensuring reliability of technology for our Executives and Tangerine employees by understanding pain points and driving improvements with internal infrastructure teams and external vendors

• Managing the execution of Board of D...