Job Description

The Director of Business Intelligence & Analytics has a pivotal role in the Technology Leadership Team, responsible for building and leading the BI and analytics function to drive business insight and decision-making across the organization.

This role is a hands-on leader who both delivers and develops—personally contributing to high-impact reporting, analytics, metric design, and solution delivery while coaching, mentoring, and scaling a high-performing BI team. The Director sets the standard through active participation (e.g., dashboard builds, KPI definitions, analytical framing, solution reviews) and elevates team capability through structured coaching, feedback, and practical skill-building.

This role partners with operational leaders and serves as the business owner for key operational systems that support field execution.
The Director of Business Intelligence & Analytics reports to the Chief Information Office...