JOB SUMMARY
The Director, Billing is responsible for leading the vision, strategy, and execution of Choice Hotels’ global billing operations, overseeing the accurate processing of more than $1B in annual invoicing. This role ensures the integrity, scalability, and compliance of all billing activities across domestic and international portfolios. The Director provides strategic leadership for billing transformation, automation, and process optimization while enhancing the customer experience. This role leads a team of four direct reports and partners cross-functionally with Finance, Technology, Legal, and Operations to support financial performance and operational excellence.

RESPONSIBILITIES Global Billing Strategy & Financial Performance

+ Lead end-to-end global billing operations, ensuring accurate and timely invoicing across all brands, products, and regions.

+ Oversee billing for royalties, marketing and reservation fees, loyalty assessments, commiss...