Responsibilities:

Strategic Client Partnership

•Serve as the senior client partner and trusted advisor.
•Shape client direction through proactive recommendations and strategic counsel.
•Represent Coates in senior client discussions.

Campaign & Delivery Leadership

•Ensure campaign recommendations align with business objectives.
•Drive strategic alignment across client and internal teams.
•Minimize ambiguity and rework through clear direction.

Team Leadership & Capability

•Lead and develop the Account Management team.
•Align cross-functional teams around priorities.
•Foster a culture of ownership and strategic thinking.

Commercial & Operational Stewardship

•Ensure sustainable account performance through effective scope and resource management.
•Anticipate and resolve risks early.
•Demonstrate strategic value through meaningful reporting.

Account Growth & Evolution

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