Director, Digital Marketing

Position Summary

Advanced Call Center Technologies (ACT) is seeking an experienced, strategic, and hands-on Manager, Digital Marketing to help drive awareness of our brand, generate demand for our Total Experience (TX) Customer Care solutions, and strengthen our position as a leader in employee experience, customer experience, and business process outsourcing.

Reporting to the Chief Marketing Officer, this role will lead the development and execution of ACT's digital marketing strategy across demand generation, content marketing, website management, email marketing, social media, marketing automation, analytics, and thought leadership initiatives. In addition to B2B demand generation, they will also be responsible for developing and executing campaigns that promote and strengthen our brand as an employer, both internally and externally.

The ideal candidate is equally comfortab...