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Digital cx & self-service lead

Company

Maersk

Location

cape town, western cape

Type

Full-time

Maersk is seeking a Subject Matter Expert Lead based in Cape Town to drive the digitalization strategy for Ocean solutions. You will enhance customer experience by promoting self-service offerings and ensuring data quality within the Customer Master Data platform.

The ideal candidate should have 3 to 5 years of experience interfacing with customers in a B2 B environment and a relevant tertiary qualification. This role supports high standards of customer experience and requires analytical skills to drive insights. #J-18808-Ljbffr

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