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Digital Customer Advisor

Company

Pendragon Group

Location

London, England

Type

Full-time

Digital Customer Advisor 

Head Office

This is a Hybrid role with the expectation to work from our Head Office every Tuesday & Wednesday

£23,872 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

Reporting into the Digital Engagement Leader, the Digital Customer Advisor will be responsible for actioning digital enquiries and aftersales bookings from our new and existing stakeholders.

You’ll have the opportunity to be involved with:

  • Working several online portals to generate bookings for customers who are due for a service, MOT or require a repair on their vehicle, using our systems and amending customer bookings via the system
  • Responsible for delivering a flawless digital service to our customers, through written communication
  • Respo...
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