This role is responsible for driving significant, sustainable change while elevating the bank's overall operational excellence, collaborating in reshaping and modernizing our core business functions, acting as the critical gatekeeper for all operational changes and new initiatives. The role will advocate and support organizational transformation by leading the operational adoption of new technologies, re-engineering processes, while managing a broader oversight on implementation of required governance frameworks to ensure all operational flows are efficient, scalable, and aligned with the bank’s long-term vision.

Essential Duties and  Responsibilities

Digital Acceleration

• Act as the gate-keeper for all proposed operational process changes and new initiatives. 
• Evaluate new workflows and process redesigns to ensure strategic alignment, long-term viability, and minimal disruption.
• L...