Job Title: DEX Analyst / Experience Lead
Monthly Salary: $9,500 – $12,500 SGD
Location: Singapore
Employment Type: Full-time, Permanent
Roles & Responsibilities - Translate DEX telemetry into prioritized actionable improvements
- Own persona-based experience KPIs (login time, application response time, crash rates)
- Define and measure digital employee experience success metrics
- Conduct deep-dive analysis of poor experience episodes
- Collaborate with engineering teams to remediate experience issues
- Present experience insights to business and IT leadership
- Benchmark DEX scores against industry standards
- Drive adoption of DEX insights into operational processes
- Lead employee experience surveys and correlate with telemetry data
- Develop experience improvement roadmaps and track progress
Job Requirements