DEVELOPER SUPPORT - SOFTWARE ENGINEER (Live Systems / Deep Investigation)

ABOUT THIS FEATURED OPPORTUNITY

We are seeking Software Engineers with experience working in live, production environments to investigate and resolve complex technical issues across backend services, APIs, and SDKs. This role focuses on deep system-level debugging, where engineers analyze behavior across multiple services to identify root causes of ambiguous issues.

THE OPPORTUNITY FOR YOU

• Investigate complex technical issues spanning multiple services, APIs, and SDKs
• Debug system behavior using:
• logs
• monitoring tools
• source control history
• Analyze failures across backend systems and identify root causes without predefined solutions
• Work across unfamiliar systems and codebases to trace issues end-to-end
• Partner with internal teams to validate findings and drive resolution of syste...