PURPOSE OF THE ROLE

• The purpose of this position is to determine the quantum and merit of segmented motor claims by performing motor vehicle assessments.

DUTIES

• Quote and assess damage against a provided or requested quotation.


• Decide whether to replace/ repair part/ use aftermarket spares when warranty has expired.


• Generate claims report


• Determine market value of vehicle for settlement.


• Make notes on systems, process claims and upload documents.


• Responsible to sign off additionals


• Handle complaints, queries and interaction with internal and external stakeholders.