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Desktop Technician 2

Company

Talent Software Services, Inc.

Location

El Dorado Hills, California, United States

Type

Full-time

Day to Day Responsibilities


  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation

  • Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts

  • Support employees, both local and remote, with Desktop issues, account issues, access to various internal services

  • Troubleshoot software issues on employees desktops/laptops



Required Skills (top 3 non-negotiables):


  • Knowledge of Windows and Mac OS

  • Experience with desktop installations and configurations

  • Troubleshooting desktop and mobile devices



Preferred Skills (nice to have):


  • Active Directory

  • Customer Ser...

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