Job Title: Junior Desktop Support Technician

Company: TSU Group Holdings

Location: Strand, Western Cape

Position Type: Full-time Overview

TSU Group Holdings is seeking a dedicated and experienced Junior Desktop Support Technician to join our dynamic team. The ideal candidate will have a minimum of three years of experience working on a helpdesk and a proven track record in providing exceptional technical support. This position offers an exciting opportunity to contribute to the maintenance and enhancement of our IT infrastructure while gaining valuable experience within a thriving organization.

Responsibilities Provide first-line technical support to end-users via phone, email, or in-person, resolving hardware, software, and network issues efficiently and effectively. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Troubleshoot and resolve software applications, operating systems, and peripheral device i...