Skill Set:
Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.
Deskside support Technician Level 1
Designation:
Dispatch (on-demand)
Language:
English (C1 Level) & Local C1
Contract:
B2B/Freelance
Days Per Week:
on-demand
Location:
Spain
Key Responsibilities:
Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.
Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.
Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.
Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.
Administered approved software installations, updates, and security pa...