Description
We are seeking a reliable and detail-oriented professional to support a fast-paced, high-volume request environment. This role requires strong communication skills, the ability to multitask effectively, and a commitment to delivering excellent customer service.
Key Responsibilities
Request & Ticket Management
Manage complex MAC (Move, Add, Change) requests in a high-demand environment.Utilize request management/ticketing systems to track and resolve requests efficiently.Consistently meet or exceed performance targets while adhering to tight deadlinesTechnology Setup & Coordination
Coordinate with vendors for site surveys, ordering, and implementation of telecommunications and office technology.Order, configure, and deploy technology in preparation for Return-to-Office (RTO) Day 1 readiness.Perform desk-level setup and verification to ensure all equipment is functional prior to deplo...