Description
We are seeking a reliable and detail-oriented professional to support a fast-paced, high-volume request environment. This role requires strong communication skills, the ability to multitask effectively, and a commitment to delivering excellent customer service.
Key Responsibilities
Request & Ticket Management

+ Manage complex MAC (Move, Add, Change) requests in a high-demand environment.

+ Utilize request management/ticketing systems to track and resolve requests efficiently.

+ Consistently meet or exceed performance targets while adhering to tight deadlines

Technology Setup & Coordination

+ Coordinate with vendors for site surveys, ordering, and implementation of telecommunications and office technology.

+ Order, configure, and deploy technology in preparation for Return-to-Office (RTO) Day 1 readiness.

+ Perform desk-level setup and verification to ensure all equipment is functional prior to deploymen...