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Desktop Support Engineer

Company

SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD.

Location

singapore, singapore

Type

Full-time

Required Skills and Qualifications
  • 2 years of experience in service desk support for windows ecosystem, software, and hardware troubleshooting for end users.
  • Experience in Service Desk (remote supporting users using tools such as Microsoft System Center Configuration Manager (SCCM), QuickAssist...).
  • Experience in Desktop support role (Microsoft Windows 11, Microsoft Team Room (MTR), Office 365 – Outlook, Excel, Teams…).
  • Experience in the usage of service desk ticketing system to handle incidents and requests.
  • Good Communication skills (ie. internal stakeholders and external stakeholders such as presenting ideas and communication with vendorsupport.)
Key Responsibilities
  • Install, configure, and upgrade windows operating systems and softwares installed on the end-users workstations.
  • Install and replace hardware (Workstations, Laptops, screens, network cable,…)
  • Troubleshoot incidents...

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