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Desktop Support Engineer

Company

Nexara Consulting Inc

Location

remote, remote

Type

Full-time

Qualifications

  • Strong hands-on experience with desktop computers and computer hardware (installation, configuration, upgrades, and maintenance).
  • Proven technical support and troubleshooting skills for end-user environments, including Windows and/or macOS operating systems.
  • Experience with printer support, including setup, driver installation, connectivity, and routine maintenance.
  • Ability to diagnose and resolve hardware, software, and peripheral issues in a timely and customer-focused manner.
  • Familiarity with basic networking concepts (TCP/IP, Wi-Fi, VPN) and remote support tools.
  • Strong documentation, ticketing, and communication skills, with the ability to explain technical issues in clear, user-friendly language.
  • Ability to work independently in a remote environment, manage priorities, and meet service-level expectations.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft...

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