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Desktop Support Engineer

Company

Axiom Technologies

Location

johor bahru, johor

Type

Full-time

  • Unboxing of devices and performing DOA (Dead on Arrival) process if needed.
  • Collection of device information (MAC address/ Model/ SN)
  • Connect devices to warehouse network
  • Physical installation of devices (installation of tablet to a forklift, installation of physical printer)
  • Configuration of the device including OS and application level (as per manual)
  • Function test for each device
  • Label print test from performance, quality, speed, and stability.
  • Device setup and configuration knowledge transfer
  • Support Go-Live Change environment from INT to PROD
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