Job Summary We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical assistance and support related to computer systems, hardware, and software. The ideal candidate will be responsible for diagnosing and resolving technical issues, installing and configuring systems, and ensuring smooth IT operations for end users.
Key Responsibilities - Provide first level and second-level technical support to end users
- Provide user desktop support for Windows, Microsoft office, emails, and other software issues.
- Install, configure, and maintain desktops, laptops, printers, scanners, and other peripherals
- Troubleshoot hardware, software, and network connectivity issues
- Support operating systems such as Microsoft Windows
- Manage user accounts and permissions in Active Directory
- Configure and support email clients such as Microsoft Outlook
- Provide support for collaboration ...