Overview:
We are seeking a hands-on Desktop Support Analyst to join our Victoria-based client on a 6-month, fully onsite contract with strong potential for permanent conversion. This role supports a dynamic, multi-entity environment across aviation, agriculture, and a family office. You’ll provide end-to-end user support to a small but diverse user base, working through tickets while also proactively managing onboarding, offboarding, and device setup.
Provide onsite desktop and end-user support across multiple business entitiesManage onboarding and offboarding processes (user provisioning, hardware setup, access management)Configure, deploy, and maintain desktops, laptops, and peripheralsTroubleshoot hardware, software, and connectivity issuesHandle and prioritize tickets through the Freshservice ticketing systemSupport and administer Microsoft 365 environment (Exchange, Teams, SharePoint basics)Manage users a...