Description
We are looking for a Desktop Support Analyst to join a manufacturing environment in Stow, Ohio on a contract assignment. This role will focus on hands-on desktop support, workstation updates, and end-user assistance to help complete a defined backlog of systems in a timely manner. The ideal candidate brings strong technical troubleshooting skills, experience with Windows environments, and the ability to coordinate effectively with site teams to keep hardware refresh and support activities moving forward.


Responsibilities:

• Provide on-site desktop support for users by diagnosing and resolving hardware, software, and operating system issues.

• Update and configure Windows 10 and Windows 11 workstations to meet current technical and business requirements.

• Manage a defined queue of devices requiring attention and complete system work within established project timelines.

• Perform workstation setup, reconfiguration, and ...