Responsibilities

• Ensure desktop environment standard apps are patched regularly
• Managing Active Directory / Microsoft Entra ID
• Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
• Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
• Prepare IT status reports
• Follow, implement, and maintaining the security of systems and data
• Managing network environment (Firewall, Router, Access Point)

Requirements

• Minimum Diploma in IT preferred or HR
• At least 1-2 years of relevant working experience
• Understanding of IT, and Cloud Computing
• Proficiency with Windows, macOS, and sometimes Linux.
• Proficiency in Microsoft support tools, such as AD, M365, Entra ID, ...