This position requires in‑person collaboration five days a week.

Overview Of Role The IT Desktop Analyst is responsible for providing technical assistance and support related to computer systems, hardware, software, and mobile devices. This role involves troubleshooting and resolving issues, ensuring the smooth operation of desktop environments, and maintaining network connectivity.

Key Deliverables Desktop Support

Install, configure, and maintain desktop computers, laptops, and peripherals

Diagnose and resolve hardware and software issues

Perform regular maintenance tasks, including software updates and system backups

Assist users with desktop‑related issues and provide training on basic functions

Network Support

Monitor and maintain network connectivity for desktop and mobile devices

Troubleshoot network‑related issues and coordinate with network administrators for resolution

Ensure desktop comp...