Take on the role of Deskside Support and Infrastructure Operations Analyst in Toronto with a hybrid work flexibility. Leverage your skills in Microsoft environments to enhance user support and infrastructure stability.

This contract position requires an experienced analyst with 5-8 years in IT operations, tasked with overseeing deskside support and leading a team in complex technical environments. You will act as a key resource for device management and operational procedures, ensuring a seamless user experience across the organization.

Key Responsibilities: • Lead infrastructure operations and deskside support activities • Provide hands-on support for endpoint and infrastructure challenges • Manage lifecycle of laptops and endpoints efficiently • Support and enhance Microsoft technologies and services • Monitor infrastructure health and troubleshoot issues

Requirements: • 5-8 years of relevant infrastructure support experience • Strong background in Microsof...