Working at Freudenberg: We will wow your world!
Responsibilities:
Oversee SAP Systems OperationsManage incident, problem, and change managementOversee SAP monitoring, job scheduling, and system health checksCoordinate with BASIS, functional, and infrastructure teamsDefine and track SLAs/KPIs for SAP support and operationsEnsure timely resolution of tickets and user issuesManage internal and external teams managing application support.Plan upgrades, patches, and enhancement packsManage transports across Dev, QA, and ProductionEnsure minimal downtime during releasesMaintain system documentation and runbooksImplement SAP security, authorizations, and compliance controlsSupport audits (SOX, internal, external)Identify automation and efficiency opportunitiesImprove system performance and reduce downtimeImplement be...