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Delivery Ops Analyst: Strategic Customer Support

Company

Accenture Southeast Asia

Location

subang jaya, selangor

Type

Full-time

Accenture Southeast Asia is seeking a Delivery Operations Analyst based in Kuala Lumpur. The role involves analyzing operational issues, managing customer queries, and ensuring timely resolution of complaints within agreed service levels.

The ideal candidate will have 3–5 years of relevant experience, strong skills in Digital Marketing and Business Communications, and fluency in both English and Tagalog. The position requires working within rotational shifts as needed, contributing to transforming customer support into a strategic service.

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