Job Description
As a Delivery Leader, you will play a pivotal role in driving operational excellence across NIQ’s RD and CI domains. This role is ideal for a strategic thinker and execution-focused leader who thrives in a fast-paced, data-driven environment. You will lead cross-functional teams, optimize delivery workflows, and champion continuous improvement initiatives that directly impact client satisfaction and internal efficiency.
Key Responsibilities
Lead and manage end-to-end delivery of RD and CI operations, ensuring accuracy, timeliness, and compliance with SLAs.Drive efficiency initiatives across the delivery lifecycle, leveraging Lean, Six Sigma, or Agile methodologies.Collaborate with global stakeholders including Product, Technology, and Client Service teams to align delivery with business goals.Identify and resolve systemic delivery issues, using data to inform root cause analysis and preventive actions.<...