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Delivery Lead / Head of Delivery Operations

Type: Full-time

Role: Delivery Lead

Reports to: Head of Delivery

Primary focus: Customer delivery execution, team coordination, implementation oversight

Leadership style: Versatile, motivating, highly structured, customer-capable

Role Purpose

The Delivery Lead owns the execution of customer implementations from a delivery management perspective. This role manages the people, plans, priorities, and operating discipline required to deploy Cohesion X solutions successfully across multiple customers. It requires someone who can balance customer‑facing confidence with strong internal structure, while understanding both the technical requirements of deployments and the practical realities of delivery execution.

Key Responsibilities Lead the delivery organisation responsible for implementing, configuring, and deploying customer solu...