We are seeking an experienced and hands-on Deli Manager to oversee the daily operations of our deli department within a fast-paced retail environment.

Key Responsibilities

Staff Management

• Plan and manage staff schedules to ensure optimal coverage
• Lead, motivate, and develop team members
• Monitor performance and address disciplinary matters

Customer Service

• Deliver exceptional customer service and resolve queries or complaints
• Ensure consistently high service standards

Food Preparation & Safety

• Oversee preparation and presentation of deli products
• Ensure strict adherence to food safety and hygiene standards
• Manage stock levels, ordering, and minimise waste